Terms of Service

1. Agreement to Terms

By accessing or using Baku Dreams' website and services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

These terms apply to all visitors, users, and others who access or use our service. By accessing the service, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Services Description

Baku Dreams is a comprehensive luxury marketplace providing premium products and services across multiple categories. Our services include:

• Luxury vehicle sales and automotive parts/accessories
• Premium real estate listings and consultation
• High-end timepieces and luxury watches
• Bespoke wear and couture fashion
• Fine dining and restaurant experiences
• Premium cigars and tobacco products
• Luxury motorcycles and collectibles
• Jewelry and precious accessories
• Consultation and concierge services
• Authentication and verification services

We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice.

3. User Accounts and Registration

To access certain features of our service, you may be required to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access

You are solely responsible for your account and all activities that occur under your account.

4. Pricing and Payment

All prices are subject to change without notice. Payment terms:

• Prices are listed in USD unless otherwise specified
• Payment is required before order processing
• We accept major credit cards, bank transfers, and other approved payment methods
• Custom orders may require a non-refundable deposit of 30-50%
• Full payment is required before delivery for most items
• Additional fees may apply for special delivery or installation services

All transactions are processed securely through our verified payment partners.

5. Order Cancellation and Returns

Our return and cancellation policy includes:

• 14-day return period for unused items in original packaging
• Custom orders and personalized items are non-refundable
• Items must be in resalable condition for returns
• Shipping costs for returns are the customer's responsibility unless item is defective
• Refunds will be processed within 10 business days of receiving returned items
• Cancellations must be made within 24 hours of order placement
• Restocking fees may apply to certain returned items

Some items, including but not limited to custom-made products, perishable goods, and intimate items, cannot be returned.

6. Shipping and Delivery

Shipping and delivery terms:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to buyer upon delivery
• Signature confirmation may be required for high-value items
• International shipping may incur additional customs fees
• Special handling fees apply to oversized or fragile items
• We are not responsible for delays caused by customs or shipping carriers

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Baku Dreams and is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without written consent
• Reverse engineer or modify our software or systems
• Create derivative works based on our content
• Use our content for commercial purposes without authorization

We respect the intellectual property rights of others and expect users to do the same.

8. User Conduct and Prohibited Uses

You agree not to use our service to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Impersonate any person or entity
• Engage in fraudulent or deceptive practices
• Interfere with or disrupt our service or servers
• Attempt to gain unauthorized access to our systems
• Upload viruses or malicious code
• Spam or send unsolicited communications

We reserve the right to terminate accounts that violate these terms.

9. Warranty and Disclaimer

We provide warranties on products as specified by manufacturers. However:

• Installation must be performed by certified professionals
• Warranty is void if products are modified or misused
• We are not responsible for installation-related issues by third parties
• Specific warranty terms vary by product and manufacturer
• Some items are sold "as-is" without warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

10. Limitation of Liability

Baku Dreams shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products. Our total liability shall not exceed the amount paid for the specific product or service.

This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Baku Dreams and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our service
• Your violation of these terms
• Your violation of any rights of another party
• Any content you submit or transmit through our service

12. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

13. Age Restrictions

Our service is intended for users who are at least 18 years old. If you are under 18, you may only use our service with the involvement and consent of a parent or guardian. Certain products, such as tobacco and alcohol, have additional age restrictions as required by law.

14. Dispute Resolution

Any disputes arising from these terms or your use of our service will be resolved through:

• First, good faith negotiation between the parties
• If negotiation fails, binding arbitration in Baku, Azerbaijan
• Arbitration shall be conducted in English or Azerbaijani
• Each party shall bear their own costs unless otherwise awarded

15. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or pandemics.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

17. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or prominent notice on our website. Your continued use of our service after changes constitutes acceptance of the new terms.

18. Termination

We may terminate or suspend your account and access to our service immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use our service will cease immediately.

19. Governing Law

These terms shall be governed by and construed in accordance with the laws of Azerbaijan, without regard to its conflict of law provisions. Any legal action related to these terms must be brought in the courts of Baku, Azerbaijan.

20. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: ali@bakudreams.az

Address: Port Baku, Neftchilar Avenue 153, Baku, Azerbaijan

Phone: +994 99 333 66 01

Website: https://bakudreams.com